Shipping policy
MezeHub offers several delivery/pickup/shipping options:
For products in stock at our Rockville warehouse we offer delivery on Monday, Wednesday, and Friday to Washington DC Metro area and on Friday to Baltimore City, Baltimore County and North Anne Arundel County. Available on orders over $79. This map shows the area we deliver. Delivery fee is $9.99
3) Nationwide Shipping - we strive to offer an outstanding shipping service. It may not always be the cheapest, but your items will arrive safe and delicious. Here is our pledge to you:
- Your order will ship within 1 business day
- We ship frozen, refrigerated and dry products nationwide to addresses in the lower 48 states
- We use high-quality, well-packed boxes to keep your items in good condition. All refrigerated items are shipped in premium insulated heavy-duty (but still light) polystyrene 1.5” styrofoam containers with a tight-fitting lid and further protected by a sturdy fitted box.
- All frozen items are packed in dry ice and must ship separately from other items (or the dry ice will freeze them). This adds to the cost as we are shipping 2 boxes.
- All refrigerated items are shipped with high-quality long-lasting frozen gel packs
- All frozen and refrigerated items must be shipped with a transit time of 2 days or less
- We do not currently ship some heavy items as shipping companies often drop the boxes, destroying all the contents in the box. This includes wine, beer, large glass water/syrup bottles, jars over 1.3kg and flour over 5kg.
Additional Information:
Products without the 24h sign are currently sold out, but we get new shipments every week, so please enter your email and click "Notify Me" and we will let you know when they are back in stock.
We recommend you provide a mobile phone number during check out so we can text message you when your order is out-for-delivery and when it’s delivered to your front door. (We will never give your mobile number to anyone.) Orders with refrigerated or frozen items will be transported in insulated cold carriers. We recommend you bring them inside promptly.
During the COVID-19 crisis we offer no-contact delivery - our gloved and masked drivers will leave it on your doorstep and text you that it’s been delivered.
We deliver to these counties: Alexandria City, Arlington, Baltimore*, Baltimore City*, District of Columbia, Fairfax, Fairfax City, Falls Church City, Frederick, Howard, Loudoun, Manassas City, Manassas Park City, Montgomery, North Anne Arundel and Prince Georges.
*Deliveries to Baltimore City, Baltimore County and Anne Arundel are on Saturday's only.
Bon appetit!
The MezeHub Team